I ordered stuff and shipping costs are HUGE!
Please note that due to the weird way BigCartel works it may happen that you are charged a Very Large Amount of money for shipping. This can happen if you order many items (for example 3 vinyls). There is no way to programme around this for us, so if you feel that shipping is getting out of hand please contact us as [email protected]. We will also monitor orders and adjust shipping rates manually if they become excessive.
I can't / won't use Paypal, for it is evil.
Not using Paypal? Contact us on [email protected] for other payment options; which include direct bank transfers.
Hey, what's the deal with tax?
We use Paypal's settings for tax. This means that tax is added during checkout.
Returns policy
Returns are not accepted without orders signed in triplicate, sent in, sent back, queried, lost, found, subjected to public inquiry, lost again, and finally buried in soft peat and recycled as firelighters.
Will you sign my CD / Vinyl / Shirt / Commemorative oven glove in the shape of a commemorate oven glove (sold out!)?
Sure thing. Just leave a note at checkout. Please be patient - sometimes it takes a while before all band members are together again and all band members can sign, so it could take a few extra weeks before we actually ship the item.
I think you're fucking awesome!
We know.
I think you're fucking lame!
We know.
Why? Please God why?
Don't ask us. Ask your local priest or mental health worker.